Terms of Service
Welcome to ZiZi Tiger (“we,” “our,” or “us”). By accessing or using our website (zizitiger.com), you agree to comply with and be bound by the following terms of service. Please review these terms carefully. If you do not agree to these terms, you should not access or use this website.
1. Account Creation
To make purchases on ZiZi Tiger, you must create an account by providing your email address and contact information. You agree to provide accurate and complete information when creating your account and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
2. Products and Services
We offer physical goods, specifically apparel and fashion accessories, on zizitiger.com. Product descriptions, pricing, and shipping information are provided on individual product pages.
3. Pricing and Payments
All prices on our website are listed in the currency applicable to your region. You agree to pay all charges related to your purchases, including any applicable taxes and shipping fees.
For the next 6 months, refunds and returns will not be allowed as we are setting up our logistics structure. If you wish to return an item, we ask for your patience. Please hold on to the item and wait for an email update until we implement our updated returns and refunds policy. We appreciate your understanding during this transition period.
4. Shipping
We ship worldwide. Delivery timelines depend on your location and generally take 10-12 days from the date of order. Shipping fees will be clearly mentioned on the product page. Please be sure to read product descriptions carefully as some items may not be eligible for international shipping.
5. Returns and Refunds
For the next 6 months, we are unable to process any returns or refunds as we establish our logistics and returns system. We kindly request that you be patient and wait for further updates regarding this policy. You will be notified via email when our returns and refunds policy has been updated.
6. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and current information when creating an account or making purchases.
- Use the site in a lawful manner and comply with all applicable laws and regulations.
- Not misuse or tamper with the site in any way, including hacking or introducing harmful content.
7. Termination of Accounts
We reserve the right to terminate or suspend your account without notice if we believe you are violating any part of these terms, misusing the website, or providing false information. Additionally, accounts may be terminated if fraudulent activities or unlawful behavior are detected.
8. Intellectual Property
All content on zizitiger.com, including but not limited to text, images, designs, and logos, is owned by ZiZi Tiger and is protected by intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written consent.
9. Limitation of Liability
ZiZi Tiger is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our products, website, or any delay in the shipment of products. We are also not liable for issues arising from product quality, shipping delays, or website downtime. We will, however, make every effort to ensure that you receive your products in a timely and satisfactory manner.
10. Dispute Resolution
Any disputes or issues related to your use of zizitiger.com or your purchases will be resolved via email communication. Please contact us at [Contact Information] if you have any disputes or concerns.
11. Contact Information
If you have any questions or concerns regarding these Terms of Service or any other aspect of our business, you can contact us via the contact forms or social media links provided at the bottom of our website.